Hello,
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Your individual bonus will be revealed once we receive the monthly P&L, usually the following month once we receive the Profit & Loss for July, usually during June.
Your projected bonus based on current sales is shown below — keep going! 💪
🗓️
Bonus reveal in June
Keep going — final figures confirmed once we receive the Profit & Loss for July.
📋
Not yet eligible for profit share
Eligibility criteria: You need to have been with the team for
12+ months and be at
OA3 level or above (or Optometrist on 25-minute testing) to participate in the profit share incentive.
Team Sales Progress
Team KPIs — all must be met to activate bonus
Bonus Pool
Projected Bonus Pool — July 2026
Shared pro-rata to scheduled hours across 18 eligible team members
Bonus Pool History
Total bonus pool paid each month — grey = not triggered
Your Bonus History
| Month | Sales | Bonus Pool | Status | Your Bonus |
KPI Trends
KPI Results by Month
What Patients Are Saying 💬
Positive feedback from our patients — June & July 2026
Comments mentioning a team member by name are highlighted
How to Improve Your Bonus
Your bonus depends on the whole team hitting KPI targets. Here are the top tips for each metric — small improvements across the team make a big difference to everyone's pocket.
How the Bonus is Calculated
The Formula
Step 1
Sales above Breakeven
Monthly sales must exceed the store's actual breakeven (~$370–410k) to generate any profit
Step 2
NPS Target Met
NPS must meet or exceed the monthly target. If NPS is missed, no bonus is triggered even if we're in profit
Step 3
10% Profit Share
(Sales − Breakeven) × GP% × 70% × 10% = base bonus pool, shared pro-rata to your hours
Step 4
+Up to 5% for KPIs
Hit 3WHO, CL Assessments <50 and Hearing Screening to earn an extra 1.67% per KPI met — hit all 3 for the full extra 5% and up to 50% more bonus
Example: Monthly sales $450k · Breakeven $370k · GP% 75% →
Net profit = ($450k − $370k) × 75% × 70% = $42,000 ·
Full 15% pool = $6,300 ·
Full-time team member earns approx $450/month
Eligibility Criteria
✓
Retail: Employed 12+ months or OA3 level
✓
Optometrists: Employed 12+ months or 25-minute testing
✓
Punctuality: Arriving on time, punching in and out correctly
✓
Phone use: No phones on the shop floor or during work (only on breaks)
✓
Performance: Not on any active performance improvement plan